Our offices leased several digital copiers from Innovative Office Systems. We were enthused with both features and price. Our representative is Mrs. Shirley Johnson. She explained all capabilities of the machine and discussed other options that were available. She has been patient with the office staff in becoming acquainted with the machine features. She checks with us regularly to make sure that we are not experiencing any problems with the machine. She responds to our calls promptly.
Shirley's customer service is the best. My office staff along with myself are pleased to recommend Shirley and the Innovative staff when you are selecting a copier.
Darlene Cooper
Caddo Parish Department of Finance
I would like to express our extreme satisfaction in our recent lease of the Gestetner products from Innovative Office Systems. Both the copier and the laser printer are excellent products and I proudly recommend them to any company or organization.
I would like to say I strongly recommend Innovative Office Systems to anyone interested in a quality product and superior customer service.
Dawn Blewitt
Office Manager
Construction Plus
I have been in the purchasing profession for twenty years. During that time I have found the one thing that seems to be slipping away is customer service. Businesses have become consumed with ways to make the sale, or prove their products or service is better than the next guy, and they forget the most important aspect to the consumer. CUSTOMER SERVICE.
We have been with Innovative Office Systems for several years and have developed a superior working relationship. Customer service is in the forefront of the IOS team approach. The equipment line is excellent and we always receive timely service. I would not hesitate to recommend IOS to any business who would like an additional competitive edge.
Jim Firth
Bossier Parish Purchasing Agent
Just a note to let you know that the friendliness and professionalism of your staff is greatly appreciated...It sold the deal! Thanks you for sending out your service tech to help us learn more about our machine. We all here at City Printing, Inc. look forward to working with you and your staff.
Lisa Cade
CIty Printing, Inc.
In referencing to past issues we have had with equipment:
I am writing to you today just to say how much I enjoy working with your staff. They are always excellent and prompt about answering questions, concerns and issues we have had about our equipment. Each time an issue has arose; we have picked up the phone, given a call and received prompt, satisfying service. It seems that your staff understands business needs and how frustrating and costly having equipment not operating properly can be.
Often in today's world, we are reminded of our mistakes. It isn't often that we hear of the "good jobs" we perform in daily business procedures. This is why I wanted to take a moment and say "Thank you" for an excellent staff that provides exceptional service on quality products.
Sussanne Davis
Administrative Sales Assistant / Radio
Rewards Coordinator
Clear Channel Radio
I would like to express our extreme satisfaction in our recent lease of the Lanier LDS540CSPF Digital System from Innovative Office Systems. We are now able to generate color newsletters, bulletins, etd in a very professional and high quality manner. Our new system is an excellent product and I proudly recommend them to any company or organization.
I would also like to compliment your outstanding sales representative, Shirley Ford Johnson. Shirley is very informed and knowledgeable regarding her product. She first assessed our needs and mada proposal as to what would best meet our growing demands. Shirley has since personally provided traning for our staff as well as excellent follow-up services. I know I can call Shirley at any time with a problem or question and she will provide an answer or resolution to the problem immediately. Shirley was the main determining factor in our selection of your company for our copier and printing needs.
Again, I would like to say I strongly recommend Innovative Office Systems & Shirley to anyone interested in a quality and superior customer service.
Phil Haley
Partner
James + Hardy + Haley
A Group of Certified Public Accountants and Consultants
